miércoles, 15 de junio de 2016

Explaining Travel Option & Giving Directions



Explaining Travel Option & Giving Directions
"Activities"





1) Write the correct preposition. Use ( Opposite/Behind/In front of/Between/Next to/Far from)

a) Where is the police station?
The police station is_____ the drugstore.

b) Where is the supermarket?
The supermarket is _____ the theater.

c) Where is the restaurant?
The restaurant is ________ the bank.

d)Where is the drugstore?
The drugstore is _________ the train station and the city hall.

2) True or False

a) The store is on riverstreet ______

b) The library is in front of the book store ________

c) The Church is on the Central Avenue _________

d) The book store is between the hotel and the bus station _______

3) How do I get to?

A) You are in the bus station

Go out and take the central avenue, at the corner, turn right and walk one block, cross the second avenue to the central square amd go straight on one block, cross the street on your right. It's in front of you on the other side of the road.

¿?________________

B) You are in the hotel

Go out and go down at the end of the second avenue, crossing the bridge. turn right and walk along the river street at the pastry shop. It's in front of you on the the other side of the road.

¿?________________-

Giving Directions

June 15th, 2016
"Giving Directions"

Prepositions of Direction:

Across: Cruzando
Through: A través de 
Along: A lo largo de
Up: Arriba
Down: Abajo
Round: Rodeando
Into: Dentro
Out of: Fuera de 
Onto: Sobre
To: A
Past: Pasado
Straight on: Recto

Activity:

1) Read the next dialogue giving direction. Match the icons to places a-f on the plan.

1) 

Reception: Here are you keys. You can take the lift to the third floor. Just walk across the reception area and past the shop. The lifts are on the right.

Guest: And … er … Can you tell me how to get the swimming pool, please?

Reception:Of course. It’s in the basement.Go down the stairs, along the corridor and then into the changing rooms on the right.

Guest:Thanks. And the fitness centre?

Reception:Yes… it’s also in the basement. You can either walk through the changing rooms to a blue door, which will take you into the fitness centre… or continue along the corridor, past the changing rooms and take the next door on the right.

2) 

Customer: I called earlier about conference rooms.

Reception: Oh, yes... That's right.

Customer: Could i see the rooms, please?

Reception: Yes, certainly. It's this way... Along the corridor opposite the entrance ... follow the sign for the business centre. Then ... This is the main conference room on the left.

Customer: Mm! It's a nice big room.

Reception: Yes, it is. And we can arrange the table and chairs as you'd like them.

Customer: That's fine.

Reception: If we go through the conference room to the other side, we can have a look at the two small breakout rooms.

Customer: Mm ... These look fine.

Reception: On a warm day, it's nice to go out onto the terrace. You can go up the steps to the rose garden. From there you can go straight on, then round the hotel to the car park.

Customer: Yeah - it'd be good to go outside at lunch time. OK ... and what about toilets?

Reception: As you come out of the conference room, they're on the left.

Customer: That's fine. Now, i'd like to discuss meals, etcetera.

Reception: Of course, sir. If we go back to reception, I can show you menus and...


Complete with  (a - f)

1) Lift ________

2) Toilets________

3) Fitness Centre ________

4) Swimming pool _________

5) Conference room _________

6) Garden __________





Prepositions of Location


"Hotel Facilities and Service & Prepositions of Location"

Vocabulary "Prepositions of Location":

Next to: Al lado de
In front of: Al frente de
Behind: Atrás 
Opposite: Opuesto
At the top of: En la cima de 
At the bottom of: En el fondo de
At the end of: Al final de
Outside: Fuera de
Inside: Dentro de
Under: Debajo
Above: Encima 
Between: Entre 
Below: Abajo
Over: Encima


Vocabulary "Hotel Facilities and Service":

Business Centre: Centro de Negocios
Car Rental: Alquiler de Coches
Currency Exchange: Cambio de Divisas
Tours: Excursiones
Bar: Barra
Wi-Fi: Internet Inalámbrico
SPA: Centro de Hidroterapia
Car Park: Estacionamiento
GYM / Fitness Centre: Gimnasio
Restaurant: Restaurante
Swimming Pool: Piscina
Air Conditioning: Aire Acondicionado
Elevator: Ascensor
Gift Shop: Tienda de Regalos
Airport Transfer: Traslado al Aeropuerto
Hair Salon: Peluquería



Activity:

Look at the pictures and complete the sentences. Use the correct preposition from the list above.

1) The tour desk is:_______________________


2) The restaurant is:______________________


3) The luggage is:_________________________


4) The gift shop is:________________________


5) The woman is:_________________________


6) The roof terrace is:_____________________





miércoles, 18 de mayo de 2016

Talking to custumer

May, 18th 2016

"Talking to Custumer"

1) Means of Transport

  • Cruiser: Crucero
  • Ambulance: Ambulancia
  • Train: Tren
  • Coach: Auto Bus Turístico
  • Ferry: Transbordador
  • Helicopter; Helicóptero
  • Fire-engine: Camión de Bomberos
  • Scooter: Moto
  • Sailboat: Velero
  • Lorry: Camión
  • Airplane: Avión
  • Lifeboat: Bote Salvavidas
  • Canoe: Canoa
  • Van: Furgoneta
  • Jeep: Todo terreno
  • MotorBike: Motocicleta
  • Truck: Camión
  • Hot air balloon: Globo Aerostático
  • Yacht: Yate
  • Jetski: Moto de Agua
  • Tram: Tranvía
  • Car: Auto
  • Bike: Bicicleta
  • Underground: Metro
2) Expressions to learn

Could you tell us how to get there?
It would be a good idea to go on..
Why don´t you leave your car here?
It's much more convenient.
Avoid travelling between ... and... in the afternoon.
You could take the train from..
How about taking the underground to ... them the... ?
Take the distric line to... then change to the...

3) How can i get to?

Give Recomendations:

Take a..
You Should..
You Must..
You have to..
It's a good idea..
Why don´t you..

4) Activity "Language check"
Look at these examples showing the form of the verb which follow expressions used to recommend, suggest and advise.

It would be a good idea to (Take)
Why not (Taking) the ferry ?
I'd recommend (Taking)..
Your best option is to (Take)...
You can/could (Take)
How about (Taking)...?
In my opinion, the best way to (Get to)..

Underline the correct alternative.

  1. It would be a good idea visit/to visit/ visiting the cathedral in the evening.
  2. You could take /taking/ to take the cable car to the top of the mountain.
  3. In my opinion, the best way to see/ seeing/ see the harbour is by boat.
  4. I'd recommend to buy /buy /buying a strip of tickets.
  5. Why not go / to go / going by riverboat?
  6. You can take / to take / taking the bus - it stops opposite the hotel.
  7. Your best option is to rent / renting / rent a car.
  8. How about to visit / visit / visiting the old town?

Food Service

May, 4th 2016

"Food Service"

Expressions to learn:

  • It doesn't contain any nuts.
  • It consist of  a selection of different types of seafood..
  • What can you recommend for the main course?
  • The sea bass is fresh in today.
  • It's made from onions,..
  • Is everything all right with your meal?
  • Could we have another bottle of..?
  • And a little more bread, please.
  • Centainly, i'll get you some.
New Words to use:

  • Aparagus: Espárragos
  • Breast of Chiken: Pechuga de Pollo
  • Chilli: Aji
  • Compote: Comporta
  • Fresh: Fresco
  • Frothy: Espumoso
  • Goat's Cheese: Queso de Cabra
  • Mango: Mango
  • Mix: Mezcla
  • Pistachio: Pistacho
  • Salsa: Salsa 
  • Sea Bass: Bacalao /Mero
  • Selection: Selección
  • Stewed: Estofado
  • Tart: Tarta
How to be a Waiter?  "Step by Step"

1) Approach your table with a smile and a greeting. 
Image titled Be a Waiter Step 9

  • Introduce yourself and say your name clearly. 
  • "Hello, nice to see you. My name's
  • Here is/are your menu(s). 
  • Would you like to start off with a refreshing beverage from our bar?
2) Take the order.
Image titled Be a Waiter Step 10
  •  If children are present, ask for their beverages first, followed by ladies and then gentleman all following the left to right order.
3) When the main course is served, always ask, "May I get you anything else?Image titled Be a Waiter Step 11
  • Give them a second to think about it. Check back again within five minutes with, 
  • "Are you enjoying everything?" 
  • Ask specifically about the host's dish: "How is your Steak?" 
  • Listen to their response and read their body language.
  • Resolve the problem and offer apologize.
  • Offer more wine.
4) Clear any of the plates from the current course as soon as it is obvious the customer wants them to be removed
Image titled Be a Waiter Step 12
  • You can do ask like: May i take this? / These for you?
5) When the main course is cleared
Image titled Be a Waiter Step 13
  • If the main course is finished you can ask. Would you like to see the dessert menu?
6) Take their payment.
Image titled Be a Waiter Step 14
  • Never ask if they want change or assume that the change is for your tip.
  • Say phases like: It's been nice to see you!
  • Hope to see you again soon!

Serving Drinks

April, 27th 2016

Serving Drinks

Main Aim:

Use Vocabulary related to drinks and 
berverage in simulated interactions.


Types: 
  1. Alcoholic: Wine, Beer, Whisky, Mojito
  2. Non Alcoholic:Water, Juice, Energy Drinks, Coffee, Tea, Soda.

Vocabulary
  • Beer:
Light
Lager
Bitter
Draught


  • Wines:   
White
Rosé
Sparkling
Red
Sweet
Magnum
Dry
Full-Bodied

  • Spirits:
Double
Single
Mixer
On the rock
White



  • Non-Alcoholic:
Sparkling
Still
Soft Drink
Fizzy




Expression to learn:

Can we start a tab behind the bar?
Who ordered this?
Excuse me. Where are the toilets?
Just down the stairs on the drinks.
You've got five minutes to drink up.
So that's...is that right?
Do you have ID?

Mind Map 
"Alcoholoic - Non Alcoholic Drinks"




miércoles, 20 de abril de 2016

Welcoming Guest

April, 20th 2016

Welcoming Guest

Main Aim:

Use expressions to present information.



1) Flow chart                  

  1. Greet: Good Morning, everyone, and welcome. We'll do our best to deal with you reservation as quickly as possible.
  2. Seat/ Refreshments: Can you take a seat? An we'll serve you with a welcome drink. We'll call your name when we're ready to check in.
  3. Call Name: Mrs Lobo!
  4. Check Printout: Could you just check the registration details are correct on this printout? Your name and home address. The dates of your stay. Your Passport number.
  5. Sign: Great, just sign here, please. Thank you Mrs Lobo.
  6. Passport: Could you give me your passport? You can collect them from reception in the morning.
  7. Key Card and Room Information: So, here's your key card. Your room number is 251- on the second floor. The porter will take your luggage to your room. Enjoy your stay with us.
2) New word to use

Collect: Recoger 
Correct: Correcto
Deal with: Tratar con
Home Address: Dirección de la Casa
(Do) Our best: Dar lo mejor de nosotros
Patience: Paciencia
Printout: Impresión
Quickly: Rapidez
Ready: Listo
Registration Details: Detalles de Registro
Sign: Firmar
Vouche: Vale

3) Ask about facilities ¿When and where?

Breakfast is served in the first floor restaurat
Breakfast is served from 7:30 to 10:00 a.m.
The Business centre is open 24 hours.
The Fitness centre is on the top floor.
Dinner is served in the terrace restaurant.
Dinner is served from 7:00 to 9:30 p.m.
The currency exchange desk opens at 9:00 a.m.
You can buy a city map in the hotel shop.