May, 4th 2016
"Food Service"
Expressions to learn:
- It doesn't contain any nuts.
- It consist of a selection of different types of seafood..
- What can you recommend for the main course?
- The sea bass is fresh in today.
- It's made from onions,..
- Is everything all right with your meal?
- Could we have another bottle of..?
- And a little more bread, please.
- Centainly, i'll get you some.
New Words to use:
- Aparagus: Espárragos
- Breast of Chiken: Pechuga de Pollo
- Chilli: Aji
- Compote: Comporta
- Fresh: Fresco
- Frothy: Espumoso
- Goat's Cheese: Queso de Cabra
- Mango: Mango
- Mix: Mezcla
- Pistachio: Pistacho
- Salsa: Salsa
- Sea Bass: Bacalao /Mero
- Selection: Selección
- Stewed: Estofado
- Tart: Tarta
How to be a Waiter? "Step by Step"
1) Approach your table with a smile and a greeting.
- Introduce yourself and say your name clearly.
- "Hello, nice to see you. My name's
- Here is/are your menu(s).
- Would you like to start off with a refreshing beverage from our bar?
2) Take the order.
- If children are present, ask for their beverages first, followed by ladies and then gentleman all following the left to right order.
3) When the main course is served, always ask, "May I get you anything else?
- Give them a second to think about it. Check back again within five minutes with,
- "Are you enjoying everything?"
- Ask specifically about the host's dish: "How is your Steak?"
- Listen to their response and read their body language.
- Resolve the problem and offer apologize.
- Offer more wine.
4) Clear any of the plates from the current course as soon as it is obvious the customer wants them to be removed
- If the main course is finished you can ask. Would you like to see the dessert menu?
6) Take their payment.
- Never ask if they want change or assume that the change is for your tip.
- Say phases like: It's been nice to see you!
- Hope to see you again soon!
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