Welcoming Guest

April, 20th 2016

Welcoming Guest

Main Aim:

Use expressions to present information.

1) Flow chart                  

1. Greet: Good Morning, everyone, and welcome. We'll do our best to deal with you reservation as quickly as possible.
2. Seat/ Refreshments: Can you take a seat? An we'll serve you with a welcome drink. We'll call your name when we're ready to check in.
3. Call Name: Mrs Lobo!
4. Check Printout: Could you just check the registration details are correct on this printout? Your name and home address. The dates of your stay. Your Passport number.
5. Sign: Great, just sign here, please. Thank you Mrs Lobo.
6. Passport: Could you give me your passport? You can collect them from reception in the morning.
7. Key Card and Room Information: So, here's your key card. Your room number is 251- on the second floor. The porter will take your luggage to your room. Enjoy your stay with us.

2) New word to use

Collect: Recoger 

Correct: Correcto

Deal with: Tratar con

Home Address: Dirección de la Casa

(Do) Our best: Dar lo mejor de nosotros

Patience: Paciencia

Printout: Impresión

Quickly: Rapidez

Ready: Listo

Registration Details: Detalles de Registro

Sign: Firmar

Vouche: Vale

3) Ask about facilities ¿When and where?

Breakfast is served in the first floor restaurat
Breakfast is served from 7:30 to 10:00 a.m.
The Business centre is open 24 hours.
The Fitness centre is on the top floor.
Dinner is served in the terrace restaurant.
Dinner is served from 7:00 to 9:30 p.m.
The currency exchange desk opens at 9:00 a.m.
You can buy a city map in the hotel shop.

Simple Past

April, 20th 2016

Simple Past 

• The "simple past" is used to talk about an action that finished in a previous to the current time.

Form:

(Verb + d )    or  (irregular verb)

            ed

           ied

           

Examples:

• You called Debbie.
• Did you call Debbie?
• You did not call Debbie.

FORMACIÓN DEL "SIMPLE PAST"

FORMACIÓN DEL "SIMPLE PAST" CON VERBOS REGULARES

Afirmativa
Sujeto	+ raíz + ed
I	skipped.
Negativa
Sujeto	+ did not	+ infinitivo sin to
They	didn't	go.
Interrogativa
Did	+ sujeto	+ infinitivo sin to
Did	she	arrive?
Interrogativa negativa
Did not	+ sujeto	+ infinitivo sin to
Didn't	you	play?

TO WALK

Afirmativa	Negativa	Interrogativa
I walked	I didn't walk	Did I walk?
You walked	You didn't walk	Did you walk?
He walked	He didn't walk	Did he walk?
We walked	We didn't walk	Did we walk?
They walked	They didn't walk	Did they walk?

"SIMPLE PAST" DE LOS VERBOS TO BE, TO HAVE, TO DO

Sujeto	Verbo
	Be	Have	Do
I	was	had	did
You	were	had	did
He/She/It	was	had	did
We	were	had	did
You	were	had	did
They	were	had	did

"SIMPLE PAST": VERBOS IRREGULARES

Algunos verbos hacen el "simple past" de forma irregular. Estos son los más comunes.

TO GO

• He went to a club last night.
• Did he go to the cinema last night?
• He didn't go to bed early last night.

TO GIVE

• We gave her a doll for her birthday.
• They didn't give John their new address.
• Did Barry give you my passport?

TO COME

• My parents came to visit me last July.
• We didn't come because it was raining.
• Did he come to your party last week?

Summary

Take a Hotel Reservation

Wednesday April 6th, 2016

Interactive Video!

"Take a Hotel Reservation"

Class Activity: Make a dialogue between a hotel receptionist and a caller, and film a video recreating the conversation. 

Receptionist: Good Morning. Sonesta Hotel. Kevin Speaking, How can i help you?
Caller: oh, hello, i'd like to book a room for two people please, we'll arrive on the 10th of june and leave on the 12th of june.
Receptionist: Centaintly. What type of room would you like
Caller: I need a twin room please.
Receptionist: Let me just check our reservations. Um yes, that's fine.
Caller: Good
Receptionist: So. One twin room, for two night from the 10th of June to the 12th of June.
Caller: Yes, that's right, what's the price of the room?
Receptionist: The twin room rate is 250 Euros.
Caller: that's fine, thanks
Receptionist: Can i take your name please?
Caller: yes, its Edgardo Leon
Receptionist: Mr Leon, Could you spell your full name please?
Caller: yes Its l.e.o.n o.p.a.z.o
Receptionist: Can i have a contact number please?
Caller: yes, its 61382774
Receptionist: Thank you Mr Leon.
Caller: ill probably arrive late in the evening at about 10 o'clock
Receptionist: No problem, the door is open during all the day.
Caller: ok
Receptionist: Could i take a credit card number to secure the reservation?
Caller: yes of course, let's see 0000-0000-0000 the expire date is 0-00
Receptionist: And can you give me the three security number on the back of the card, too, please?
Caller: oh, yes, 000
Receptionist: Great so, we look forward to seeing you on the 10th of June
Caller: thanks bye
Receptionist: Thank you for calling, bye.